VIEWLINKR PRIVACY POLICY
Effective Date: May 11, 2026
This Privacy Policy explains how ViewLinkr ("ViewLinkr," "we," "our," or "us") collects, uses, stores, discloses, and protects information when users access or use the ViewLinkr platform, including virtual tours, panoramic media hosting, visual documentation, before-and-after comparisons, annotations, QR code sharing, messaging systems, analytics, reports, and related services (collectively, the "Services").
By using the Services, you consent to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
A. Account Information
When users create an account, we may collect:
Name
Email address
Login credentials
Account settings and preferences
Account activity and usage history
B. Uploaded Content
Users may upload or create:
Panoramic images
Videos
Property-related media
Before-and-after panorama comparisons
Visual documentation reports
Room names and project information
Notes and annotations
Pins and markers
Attachments and supporting images
Text descriptions
Hotspots and embedded links
Other media or files submitted through the Services
C. Visitor Information
When visitors access shared tours or reports, we may collect:
IP address
Device and browser information
Usage activity
Approximate location data
Inquiry or message content
Referral URLs
Access timestamps
D. Technical and Analytics Data
We may automatically collect:
Device identifiers
Browser type
Operating system
Access logs
Performance and diagnostic information
Cookies and similar technologies
Interaction and analytics information
E. Communications Data
We may collect records of inquiries, messages, support requests, communications, and notifications sent through the Services.
2. HOW WE USE INFORMATION
We may use collected information to:
Provide, operate, maintain, and improve the Services
Host and display virtual tours
Create and manage visual documentation reports
Display before-and-after panorama comparisons
Enable annotations, notes, pins, and attachments
Enable sharing through links and QR codes
Process visitor inquiries and messaging
Send notifications and service communications
Improve platform functionality, performance, and reliability
Analyze usage patterns and visitor engagement
Monitor security, fraud, abuse, or unauthorized activity
Enforce our Terms and policies
Comply with legal obligations
Protect the rights, safety, and integrity of users, visitors, and the platform
3. HOW WE MAY SHARE INFORMATION
A. Service Providers
We may share information with trusted service providers assisting with:
Cloud hosting
Data storage
Analytics
Messaging and notifications
Infrastructure
Security
Technical support
Performance monitoring
B. Legal Compliance
We may disclose information when reasonably necessary to:
Comply with applicable laws
Respond to lawful requests
Protect rights or safety
Prevent fraud or abuse
Enforce our agreements
C. Business Transfers
Information may be transferred during mergers, acquisitions, restructuring, financing, or asset sales.
D. Publicly Shared Content
Virtual tours, reports, panorama comparisons, and other content shared using public links, embedded viewers, or QR codes may be visible to anyone with access to those links.
4. PUBLICLY SHARED CONTENT
Users acknowledge that:
Public links may be accessed by anyone with the link.
Shared content may be copied, cached, downloaded, screenshotted, archived, or redistributed by third parties.
We cannot guarantee removal from external systems, search engines, archives, or screenshots once publicly shared.
Users are responsible for deciding what content they publish publicly.
5. COMMUNICATIONS AND MESSAGING
The Services may include visitor inquiry forms, messaging tools, or third-party notification integrations.
Messages may be processed and temporarily stored for:
Platform functionality
Security monitoring
Abuse prevention
Reliability
Customer support
ViewLinkr acts only as a technical platform and does not verify the identity or accuracy of communications between users and visitors.
6. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies and similar technologies to:
Maintain login sessions
Store preferences
Improve functionality
Analyze performance
Detect abuse
Measure engagement
Third-party services integrated with ViewLinkr may also use cookies or similar technologies under their own privacy policies.
7. ANALYTICS
We may use third-party analytics and infrastructure providers to improve functionality, reliability, performance, and security.
These providers may collect:
IP addresses
Browser information
Device identifiers
Session information
Usage activity
Approximate geolocation
Third-party providers operate under their own privacy policies.
8. DATA RETENTION
We retain information as reasonably necessary to:
Operate the Services
Maintain platform security
Prevent abuse
Meet legal obligations
Resolve disputes
Enforce agreements
Deleted tours, reports, panoramas, annotations, attachments, and related information may remain temporarily in backups, logs, caches, or archived systems.
Inactive accounts or unused content may eventually be removed.
9. SECURITY
We implement reasonable administrative, technical, and organizational safeguards to protect information.
However:
No online service is completely secure.
Internet transmissions may be intercepted.
Storage systems may experience unauthorized access or technical failures.
Use of the Services is at your own risk.
10. USER RIGHTS
Depending on applicable law, users may have the right to:
Request access to personal information
Correct inaccurate information
Request deletion
Request information about data usage
Opt out of marketing communications
Manage cookies through browser settings
Privacy requests may be sent to:
contact@viewlinkr.com